- netcastchurchAsked on January 18, 2014 at 08:07 PM
I added a standard two-option, one-item PayPal item to my form.
On every step that you complete when entering/editing products, the working area disappears from view. Turns out it's way below the fold and you have to scroll to find it. At first, it drops to above your bottom navigation (see screnshot) but eventually it drops way below everything. Every time you edit a product, the working area drops lower and lower.
I just wanted to let you know so that you can test it and fix it.
I'm using Google Chrome. Thanks for your attention.
- JotForm SupportjonathanAnswered on January 19, 2014 at 02:04 AM
I understand your reported issue. This was reported before and was granted a fixed immediately.
As I have did a test again using a cloned version of your form, I was NOT able to reproduce the issue anymore. Please refer to the image below when I tested it.
Can you please try also again on your end. Please inform us if this issue still persist on your test.
Thank you for letting us know also.
- netcastchurchAnswered on January 20, 2014 at 08:50 PMWorking fine now. Not sure what was going on the other night. Thank you
- JotForm SupportabajanAnswered on January 20, 2014 at 09:52 PM
This was an issue connected with the latest release of Chrome but I believe it was corrected when another issue (extra menu bar in the middle of long forms in the form builder) was fixed. Although, I could be wrong about that.
Anyway, glad to know that all's well now.