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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to fix a Form not found problem

    Asked by raul91 on June 29, 2011 at 09:36 AM

    Some months ago I made a mistake and erased a form I was doing.

    When I made the form again and try to place it in a Google site it was not possible and I had:

    "Form not found

    This form has been deletedby the owner.Try contacting the owner of this form"

    I open an other account and the situation did not change.

    Please advise me what to do to fix this problem.

    My google site is https://sitesgoogle.com/site/billetes11/

    Thank you

    Raul Dovale


    Page URL:

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    JotForm Support

    Answered by liyam on June 30, 2011 at 01:56 PM

    Hello Raul,

    Thank you for posting your inquiry.

    Unfortunately, it is not possible retrieve the form anymore.  You will need to create a new one for it.

    I'm not sure if I misunderstood your query so I'm editing my post.  After you have created your new form, you will also need to get the ID of the form and update your google sites page with the new form ID.

    If you have other questions or concerns, please do let us know.

    We apologize for your inconvenience.



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    Answered by del23711 on November 13, 2015 at 11:25 AM

    Sir My Account Is Suppended And We Are Just Giving A GiveAway
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    Answered by victor on November 13, 2015 at 12:42 PM

    To assist you better. I have created a new thread which will be answered shortly.


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    Answered by Suganya  on April 03, 2017 at 08:42 AM


    My jotform shown form not found.And i received a mail with -->Our automatic phishing detection system has suspended your JotForm account. Your forms are currently disabled.

    Please rectify this as soon as possible.

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    JotForm Support

    Answered by candy on April 03, 2017 at 10:51 AM

    Dear @Suganya,

    I have split the thread in order to assist better by our support team as you can find it at the following link: https://www.jotform.com/answers/1109815

    We are going to answer your question at that link.

    Thank you.