Why can't import? The import bar no run

  • Vernee
    Asked on July 2, 2021 at 11:32 PM

    hello, I tried upload my csv file to jotform for few times... but it still is like this.



    Jotform Thread 3198598 Screenshot
  • Mike_G JotForm Support
    Replied on July 3, 2021 at 5:50 AM

    We would like to apologize for any inconvenience. From what I understand, what you are trying to do is similar to what is being explained in this guide — How-to-import-data-in-JotForm-Tables

    May I suggest that you try the import feature of the JotForm Tables on your Google Chrome browser that is not in incognito mode, please?

    We will wait for your response.

  • Vernee
    Replied on July 3, 2021 at 9:46 AM

    Still Same.... it don't load....


    May I know What's the number limit of importing data from csv?


    1625319974 60e06a269459d 2021 07 03 (9) Screenshot 10

  • VincentJay
    Replied on July 3, 2021 at 2:56 PM

    Hello,

    May we know if you follow the guide on this page? https://www.jotform.com/help/1001-how-to-import-data-in-jotform-tables

    If yes, may we know how many are you trying to import? There's no limit to using the import app but it might take a while if you're trying to submit more data. Please try using a different internet browser for testing purposes only and see if the issue still persists.

    We'll wait for your response.

  • Vernee
    Replied on July 5, 2021 at 11:14 PM

    YES, it still failed when I straight import data. I tried more than 10 times, still it won't load. I think is my file too big?? I guess, coz its 2000+ contact list.

    but I manage to upload it, when I create the table first, then go into the table, and use another tab to import it.

  • Rehan Support Team Lead
    Replied on July 6, 2021 at 4:42 AM

    Greetings,

    If you look at the instructions in the guide you'll notice that the data is uploaded in a new Tab in an existing Table. Kindly confirm if you are trying the same?

    You've mentioned that you are able to upload the file now. Should you need further assistance then please let us know.

    Thanks