Where does Jotform store the data from form submissions?

  • Profile Image
    Joshua Pete 
    Asked on July 06, 2021 at 12:01 PM
  • Profile Image
    Answered on July 06, 2021 at 02:30 PM

    Hi there,

    Jotform data centers are located in the US and Germany. We have 2 data centers in the US (Texas and Virginia) and 1 data center in Germany.

    If you are from US then your submissions will be stored on US servers. However, if you want to store your data in Germany or the EU region, you can still do that.

    Please go to your account data settings: https://www.jotform.com/myaccount/data14672401312016-06-30_0-38-45.png

    Then enable the "Store my data only in Europe (Germany)".

    If your account is HIPAA-Enabled, then the submission data is stored on a separate, encrypted HIPAA Compliant server.

    Here's more about our evergreen security measures: https://www.jotform.com/security/

    I hope this helps! Please let us know if we can assist further.