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Email: Doesn't receive notifications on my email but my customer does.Asked by ALojadaHorta on January 20, 2014 at 07:39 PM
My friends, I can not receive your form in my email. The customer receives and also JotForm. Something is wrong with my settings.
email Email notification Not receiving emails
Thank you for contacting us. I can see that you have only setup an notification for your customer (Autoresponder) but not your notification. Follow this guide on how to add Notification in your form:
Your forms notification:
How to add notification:
1. Click on "Setup & Embed" tab on the form builder toolbar
2. Click on "Email Alerts"
3. Click on "Add New Email"
4. Select "Notification Email" option & click next.
5. Select/choose fields for the "Sender Details" and fill out the "Recipient E-mail" with an appropriate email address. Click next.
6. Put in your form notification subject line, complete your notification layout and click Finish. You're done.
Related article: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
Thak you very much. You are the best!
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2014/1/21 JotForm Support Forum