Flashing form trying to load

  • DrinkingWaterServices
    Asked on July 7, 2021 at 1:11 PM

    Good afternoon,


    I have 1 form of 13 that will not load on my android phone, it just keeps flashing when trying to access it by URL however it will load just fine if I access it through the Jotform App and without issue when accessing it from my desktop.

    Thank you for the help.

    Bob


  • DrinkingWaterServices
    Replied on July 7, 2021 at 1:23 PM

    Figured it out. The form was set to private and setting it to public solved the problem, however I needed a friend to try to open it to tell me it was private. I had no idea, it just kept flashing.

  • Parker JotForm Support
    Replied on July 7, 2021 at 7:26 PM

    Hello,

    Glad you figured out the issue, if you run into any other problems please let us know.