What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do .mov and .mp4 video files accepted on File uploads?

    Asked by ulwerd on January 21, 2014 at 01:13 PM

    Are .mov and .mp4 video file types accepted? If not is it expected to be in the future? A video upload option is needed for one of our forms and we expect it to be videos taken from a phone using these two extensions.

    video mov file upload extension
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    JotForm Support

    Answered by ardy0689 on January 21, 2014 at 01:32 PM

    Hello.

    Thank you for contacting us.  You can add additional extensions for the "File Upload Fields":

     

    You may also set the "Max File Size". FYI the default file size is 1MB(1024). You should add allowance to the Max Size if your intentions are videos that can be large on some occasions. Our servers would only accept up File Sizes up to 1GB(1048576) per each file. Your form might stop working if you set it above that limit. If you require further assistance, please do not hesitate to ask. Thank you