Avoiding Duplicate Submissions

  • Profile Image
    joytbwb
    Asked on January 21, 2014 at 02:22 PM

    We have been using Jotform in our company for 3 years now and love the functionality, but recently had a question about the best way to ensure duplicate submissions from the same user over and over.  In the past, we have simply made entering a name mandatory, which really still allowed them to put in anything they wanted, but provided at least some safeguarding. We now would like to create a survey where name is not required, but wonder what is the best way to moderate submissions? 

    Please feel free to call me if you have any questions.  I can be reached at 406.546.7182

     

    Thank you,

    Joy Tatarka, Director of Public Services

    TBWB Strategies

  • Profile Image
    NeilVicente
    Answered on January 21, 2014 at 03:14 PM

    Hello Joy,

    I can suggest two options:

    1.  Add a captcha to your form

    http://www.jotform.com/help/205-How-to-Add-a-Captcha

    2.  Limit your form to accept only unique submissions

    http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

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    If you have questions with any of these solutions, please let us know so we can further assist you.

    Kind regards