PDF INVOICE attachment not being sent

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    keymanda.fertilizer
    Asked on July 08, 2021 at 01:40 PM

    HI ,now we just make adjustment in some products prices then pdf invoice attachment no longer be available for both emails ( Notification 1 & Autoresponder 1) we try so many times to fix that problem but we could not fix it ,so please help.

    https://form.jotform.com/210513717521042

    thanks



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    Igor_B
    Answered on July 08, 2021 at 05:48 PM

    Hi,
    Sincere apologies for the inconvenience. I was able to replicate your error, and I am currently working on a way to fix it. I will update you on this ass soon as possible.

    Best,
    Igor

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    Igor_B
    Answered on July 09, 2021 at 04:40 PM

    Hi,
    Unfortunately, even after replicating your error and testing all workarounds, I was not able to fix your issue.
    I am passing all the information gathered about this error to our development team. They will follow up on this thread as soon as a fix is ready.

    Once again, we apologize for the inconvenience you are experiencing.


    Best,
    Igor