What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Map Not Loading in Submission

    Asked by dandyline on January 21, 2014 at 06:00 PM

    Hi! I have two test submissions with correct addresses for my form. The first submission shows the map correctly, but when I click to the second submission, the may does not show properly. Refreshing the page does not help the issue. Also, when I forward the message, the map comes up strange. Any suggestions?


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    JotForm Support

    Answered by TitusN on January 21, 2014 at 08:37 PM


    Thank you for contacting us.

    I ran some tests and I was able to reproduce the Issue: The view address in map feature not displaying as expected. 

    I will forward it to our developers for a closer look.

    We shall update this thread as soon as possible.

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    JotForm Support

    Answered by TitusN on May 30, 2016 at 05:15 AM


    This should be fixed now. 

    Please check - and let us us know.

    Your maps should display as expected in the submission page.