Unique ID Widget - Generate IDs even for pending payments?

Hi-

Is there a way to make the Unique ID Widget generate a unique ID at the point of submission, rather than at payment validation?

We noticed that the form only assigns a unique ID when the payment is completed. We'd prefer if it was generated when the user submits the form — this way we'd have a ticket number to refer to even before the payment is completed. Is this possible?

Thanks!

Hello there,

Thank you for contacting support.

Kindly note that the Unique ID is only generated once the form is submitted and the form is only submitted after a payment has been made (if there's a payment required in the form).

A workaround would be to change the Unique ID to random value generator widget and add a short text field that will hold the value of Random Value Generator.

Example:

Guide: How-to-insert-text-or-calculation-into-a-field-using-conditional-logic

I hope this helps.

Should you have further inquiries, kindly let us know.

Yes, that was helpful. Thank you!