What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do I recieve money from all my transactions on a starter plan?

    Asked by Zesota98 on January 22, 2014 at 11:31 AM

    Does that mean I only get 10 Payments out of the total amount that I would normally get. For example, 100 people pay, but I only get 10 of the payments because I am on a Starter Plan?

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    JotForm Support

    Answered by liyam on January 22, 2014 at 12:15 PM

    Hello Zesota98,

    That is correct.  Starter plan (free) are only allowed to receive 10 payment submissions per month.  If you wish to receive more payment submissions, you will need to subscribe to Premium which you can then receive up to a maximum of 1000 submissions per month.

    If you have other questions or concerns, please do let us know.