Sub Account user cannot view shared forms ??

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    tarbellforms
    Asked on January 22, 2014 at 12:54 PM

    I created a sub account w/ a read only option (view submissions only)

    When the user logs in, there's nowhere that says "shared forms" or any where to view the forms. (see image attached)

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    Jeanette
    Answered on January 22, 2014 at 02:16 PM

       

    I am able to replicate the issue , user  farms@landwood.com

     

    However, when going to the user account, I see nothing

     

    Let me forward this to our 2nd level, so they can further investigate

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    tarbellforms
    Answered on January 22, 2014 at 02:26 PM

    Yes, exactly what i'm experiencing. thank you for the help

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    Jeanette
    Answered on January 22, 2014 at 03:50 PM

      

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    paulsimpson
    Answered on January 23, 2014 at 03:20 PM

    Hi,

    We are sorry for any inconvenience this caused you. It was due to a bug on our system which should nit be fixed.

    Regards

    Paul

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    nickwolf
    Answered on March 26, 2014 at 12:43 PM

    I am having the same issues as the above poster.

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    qcmfgreturns
    Answered on March 26, 2014 at 12:45 PM

    As am I.

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    Jeanette
    Answered on March 26, 2014 at 02:39 PM

    @ nickwolf

    @qcmfgreturns

    We are very aware of the problem, our developers are working on this to fix the issue ASAP.

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    Jeanette
    Answered on March 26, 2014 at 04:20 PM

    The should now be fixed, but it may take some time for the database replication to catch up.

    Cheers!