What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Scripts are not loading in Drupal based page, how do I get them back up and running?

    Asked by cmom1974 on January 22, 2014 at 02:15 PM


    Last week I followed the instructions to load the form script on a Drupal page within our website which was loading fine and accepting submissions through the weekend and last night. As of this morning for some odd reason the form script is no longer loading on the page. Nothing has been changed on the site. Can you please advise on how to troubleshoot and get the script to run properly?


    Many thanks!



    Script: <script type="text/javascript" src="//form.jotformpro.com/jsform/40136812490954"></script>

    Page URL:

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    JotForm Support

    Answered by NeilVicente on January 22, 2014 at 03:23 PM

    The form's scripts are missing on your Drupal page. Surely, something must have been changed on your site.

    Please contact your site administrator regarding this problem. Let us know if you require any information that can help with the troubleshooting.

    Best regards