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    Notification Mails Problem

    Asked by ghorsman on June 30, 2011 at 08:27 AM

    I have set up a nice form on this page:

    http://www.ptsd-book.com/contact_6.html

    The problem is that I cannot get notification mails to be received at e-mail servers assocaited with the hosting envirionment.

    I can get notification mails to be received at e-mail accounts at other domains not associoated with the hosting environement where this site is located. I cannot figure out what needs to be done.

    Can you provide your insights.

    Thanks,

    Gary

    Page URL:
    http://www.ptsd-book.com/contact_6.html

    Screenshot
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    JotForm Founder

    Answered by aytekin on June 30, 2011 at 08:30 AM

    I checked our email server logs and your email seems to be accepted by your email server:

    Jun 30 08:18:28 monk sm-mta[18028]: p5UCIRq7018026: to=<ghorsman@wsi-******>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=123275, relay=b1.actionhosting.ca. [216.176.210.200], dsn=2.0.0, stat=Sent (Ok: queued as 62DBD20A7353)


    You can try contacting your hosting provider and ask them to find out what happened to this email.