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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by campgoodnews on June 30, 2011 at 11:08 AM


    Camp Good News upgraded their account last month.  Our credit card info did not change except for the expiration date...Can you change just that or do i need to go through the whole process of upgrading again?
    THIS NEEDS TO BE DONE BY NOON....PLEASE HELP...I just want to make sure we are not charged twice...

    409.256.6473 WEB TECH CELL# 

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    Answered by campgoodnews on June 30, 2011 at 11:44 AM

    hello, i hav not received a response but others are...please at least let me know you are looking into it...i have an hour to fix this..

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    Answered by allanftd on July 01, 2011 at 12:22 AM

    Hi Susanna,

    I checked the status of your account in our member database. Currently, your Premium account campgoodnews is active. Kindly check again and let us know if this is reflected in your account.

    Please let us know if we can be of further assistance. Thank you for being a loyal JotForm user!