Unable to access the form due to "SEGMENTATION FAULT".

  • Profile Image
    Rockwell_ivanp
    Asked on July 17, 2021 at 04:09 AM

    Dear Team,

    We're experiencing segmentation fault in our form:

    https://form.jotform.me/203148193298461

    Per review, we just have to clear our caches, which we did. However, the form is still in "segmentation fault". Please see screenshots:

    1626509249_60f28fc16d241_

    1626509347_60f2902349139_


    Please advise us what is the source of error. Thank you.

  • Profile Image
    Kenneth_C
    Answered on July 17, 2021 at 09:58 AM

    Thank you for reaching support,

    It was a cache issue, I have now cleared your form cache and the form is accessible now:1626530069_60f2e115ee990_f1.png

    Let us know if you need further assistance.

    Best.