EMail submission of survey

  • Profile Image
    sumaria
    Asked on January 24, 2014 at 02:03 AM

    hi there

     

    I have submitted 3 surveys (via Email embed tool) and on the 3rd one was told maximum was reached?

    I am on the basic plan. 

    I thought I could do 1000 submissions?

     

    PLease advise 

    Thanks

    S van der Berg

  • Profile Image
    Welvin
    Answered on January 24, 2014 at 06:21 AM

    Hi,

    Sending Form Email via the form embed wizard has a certain limit for each plan type. Only two (2) emails per hour for Free Users and One hundred (100) emails per hour for Paid Accounts. This is different from the account submission limits.

    You may consider sending the form using your email account instead of the form embed wizard.

    Thanks