What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Iframe / Java Script error on IE10

    Asked by tonikuosmanen on January 24, 2014 at 06:39 AM

    Hi,

     

    my customer cant open her page cos internet explorer 10 stop loading when opening url. It says javascript error 70. Can You please check our site asap. 

     

    www.marinetti.fi

    www.marinettiholidays.com

     

    tonikuosmanen@me.com

    Page URL:
    www.marinetti.fi

    IE10 check site www fi
  • Profile Image
    JotForm Support

    Answered by TitusN on January 24, 2014 at 08:56 AM

    Hello,   

    Thank you for contacting us.

    I tested the form on your site, and it appears to load well with Internet Explorer 10.

    Error 70 points to a permission error, one that would prevent Iframes from loading when script conflicts are noticed.

    It could also mean that your customer has their IE10 permissions set really high for restrictive browsing.

    We would like to understand the nature of the problem though, any chance we could get a screenshot of the error as it appears?

    In the meantime, please ask the customer to try using a different browser.           

  • Profile Image

    Answered by tonikuosmanen on January 24, 2014 at 09:27 AM

    It gives this:

     

     

    SCRIPT70: Ei käyttöoikeutta
    basics.min.js, rivi 5 merkki 22559

    SCRIPT70: Ei käyttöoikeutta
    basics.min.js, rivi 5 merkki 22559

    SCRIPT5: Käyttö estetty.
     
    basics.min.js, rivi 5 merkki 23059

    SCRIPT5: Käyttö estetty.
     
    basics.min.js, rivi 5 merkki 23059

     

     

    And this:

     

    ,callOnNextRender:function(a,b){

                b=b||60;

                var c=window.requestAnimationFrame||window.webkitRequestAnimationFrame||window.mozRequestAnimationFrame||window.oRequestAnimationFrame||window.msRequestAnimationFrame||function(a){

                    window.setTimeout(a,b)

                };

                return c(a) 

  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 24, 2014 at 10:11 AM

    @tonikuosmanen

    The embedded form works well on my end too. In addition to that, the errors you have reported are not inherent to JotForm. Our forms do not use a basics.min.js file.

    The problem most likely lies on your site's source code. I'd suggest contacting your website administrator for further assistance.