What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will my account be reset after the first of the month if disable for reaching 10 payment quota?

    Asked by rtpollard on June 30, 2011 at 04:27 PM

    I have received my quota of payments on my free account. I also received the following email:

    You have currently reached the limits of your account. Your forms will be disabled Friday at 12pm EST. Free accounts are limited to 10 payments per month. 

    When will my forms be reset for the month? 

     

     

    Thanks

    Todd 

  • Profile Image

    Answered by allanftd on June 30, 2011 at 10:39 PM

    Hi Todd,

    The submissions count automatically resets every first day of the month. For free accounts, you are given 100 regular submissions, 10 SSL submissions, 10 payment submissions, and 100MB file upload space per month.

    Please let us know if you need further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT