Time: Getting an error on edit submission when proper minutes value is not entered on initial submission

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    Paras_Sood
    Asked on July 20, 2021 at 12:04 AM

    I have seen this error many times when I have tried to edit the form.

    If the user has not entered the minutes (example user submitted 07 instead of 07:00), then this error pops up. and even if i fix it, the error does not go away.

    1626753808_60f64b10bd041_

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    Welvin
    Answered on July 20, 2021 at 07:13 AM

    We apologize for the inconvenience.

    I tried the same edit submission URL on multiple browsers, but I cannot replicate the error. I also did the same on the form itself, but still, that one works. Here's a screenshot of the edit submission:

    1626779382_60f6aef634544_You can see I'm on the next field, but the Time field does not trigger the error. Would you mind checking again to see if you still can replicate it? If yes, kindly record your attempt if possible.

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    Paras_Sood
    Answered on July 20, 2021 at 07:35 PM

    Hi,


    Try submitting this form and then editing the submission, you should be able to replicate the error.

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    Welvin
    Answered on July 20, 2021 at 10:41 PM

    Thank you for the additional information. Now, I get it.

    I've escalated this to our backend team for further checking of this problem. If we have an update, we will let you know here.

    In the meantime, I would suggest adding a note at the top of the time field to instruct users to always add the minutes. If it's 07, ask them to put 07:00.

    Thank you for reporting.