Your Site isn't working

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    sarbglaze
    Asked on January 24, 2014 at 02:45 PM

    Your site doesn't appear to be working properly. Can you advise when it will be up again?

     

    Thanks

     

    Sarb

    hello@sarbglaze.com

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    Jeanette
    Answered on January 24, 2014 at 02:57 PM

    Can you please flush your DNS cache? http://docs.cpanel.net/twiki/bin/view/AllDocumentation/ClearingBrowserCache. See if this resolves the problem.

  • Profile Image
    Answered on January 24, 2014 at 03:09 PM

    I'm having similar problems.  None of the expand/collapse features of my form work, and the text is all jumbled...also, this page looks to me as it did for the user above.

     

    Please advise

    craigtoohey@gmail.com

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    Jeanette
    Answered on January 24, 2014 at 03:16 PM

    @sarbglaze and @craigtoohey@gmail.com

    Can you please clarify if GoDaddy is your DNS provider??

    This is what our CDN provider posted 2 days ago

    It seems that our edges are unable to resolve hostnames of customers that use GoDaddy as their primary DNS provider.

    If you are using DNS services provided by GoDaddy, please follow these two steps.
    First, please enable Origin IP Resolution within your control panel, as a temporary fix.
    Secondly, we ask that you reach out to GoDaddy and have them whitelist our IP blocks within their DNS:
    92.60.240.208/29
    92.60.240.217/29
    108.161.176.0/20
    70.39.132.0/24

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    sarbglaze
    Answered on January 24, 2014 at 03:30 PM
    Oh, after sending you the email I decided to try in Firefox instead of
    Safari and it's working! Thank you ; )
    ...
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    Jeanette
    Answered on January 24, 2014 at 03:32 PM

    Oh great to know about it