What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form: My form was disabled.

    Asked by simtechllc on January 24, 2014 at 05:57 PM

    I am trying to create a form with a redirect to a custom URL. I am getting

    Form Disabled?

    Details: Form did not pass status check

    Page URL:
    Details:Formdidnotpassstatuscheck

    did not pass status check Form disabled
  • Profile Image

    Answered by jedcadorna on January 24, 2014 at 06:03 PM

    We apologize for the inconvenience. I have re-activated your account it was autosuspended by our phishing detector so that is why you received that message. After evaluating your forms I can see that they are clean. You should be able to access your form now. 

  • Profile Image

    Answered by jedcadorna on January 24, 2014 at 06:16 PM

    Please clear your browser's cache then log back in you should be able to access your forms. Which forms are missing by the way? Please use this link when posting your reply http://www.jotform.com/answers/323164.