What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why the embed form on WP will disappeared after in have resize my browser ?

    Asked by leeqin1022 on January 24, 2014 at 11:12 PM

    Hi Support,

     

    I have done on the form on jotform and also successfully embed on WP site. 

    http://www.sgmytaxi.com/jotform-testing

     

    I have click on the view site on wp dashboard. I saw my form working well. but, i try play around  to resize my browser (minimize), the form disappeared immediately ...

    Pls advise. Thanks 

    Page URL:
    http://www.sgmytaxi.com/jotform-testing

    Screenshot
    wp JotForm style size height
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 25, 2014 at 02:55 AM

    Hi,

    That is most probably due to script conflict. The easiest way to deal conflicts is to re-embed your form using iframe embed code. Since the form loads in iframe container, it won't conflict anything on your page.

    Hope this helps. Regards!

  • Profile Image

    Answered by leeqin1022 on January 25, 2014 at 05:15 AM

    Hi Support, thanks. 

    It works. However, the form is not responsive ...

     

    also, how can I change the email address ? Becasue the forms details will direct send to the email of jotform account.

  • Profile Image
    JotForm Support

    Answered by Welvin on January 25, 2014 at 11:27 AM

    I have added a custom mobile CSS query to the form that makes it responsive. Kindly check and let us know if you see different.

    We'll surely help but we can only do it to one issue per thread so please kindly create a new thread for the email question: Contact JotForm Support

    Thanks