I do not see the checkbox where you can disable Require Login for Appro

VGCCWebmaster
Asked on July 20, 2021 at 10:18 PM

I do not see the checkbox where you can disable Require Login for Approver on my settings screen.

This is a re-post of a comment on How Do Approvers Complete Their Tasks?
Ivaylo

Jotform Support

Answered on July 21, 2021 at 06:44 AM

You should click on the particular approval in the Approval Builder and then click on Settings. Then you should go to the General tab and scroll down. You should be able to see the "Require login for approver" option there. Please refer to the attachment.
Let us know if you need any further assistance.
VGCCWebmaster
Answered on July 21, 2021 at 08:44 AM

This is what I’m seeing on my screen. That checkbox is missing from my “Approval Properties” menu.
[cid:image001.png@01D77E0B.D3F2E550][cid:image002.png@01D77E0B.D3F2E550]
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Niko

Jotform Support

Answered on July 21, 2021 at 01:10 PM

It looks like your screenshot didn't come through. Please note that our forum cannot accept attachments in email responses.
Here is how-to-add-screenshots-images-to-questions-to-the-support-forum
However, as I can check, your account is HIPAA enabled. Upon checking in our HIPAA testing account, I am not able to see this option. It seems this is due to compliance in regards to this feature. So, only users using an account that is not HIPAA-Compliant should be able to see this option.
Thank you!