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  • Profile Image

    Paypal button does not redirect customer to PayPal

    Asked by pdxconnect on January 26, 2014 at 08:06 PM

    Created a simple shirt order form. The [Submit] button simply said "Thank you. Your submission has been received" instead of taking them to Paypal.

    I've tried various advice from other posts including creating a blank form.


    Please assist.


    Thank you

  • Profile Image

    Answered by pdxconnect on January 26, 2014 at 09:45 PM

    I figured out the problem.  User will not be redirected to Paypal until they select a product and quantity.

    Yes, Jot Forms is smarter than me!

    I'm sorry for wasting anyone's time.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 27, 2014 at 01:42 AM

    Hello pdxconnect,

    That is not an issue. We are here to help you in all possible way we can.

    I am glad that you figured this yourself. Do get back to us if you have any questions.

    Thank you!

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    Answered by pdxconnect on January 27, 2014 at 01:50 AM
    The message you sent requires that you verify that you
    are a real live human being and not a spam source.
    To complete this verification, simply reply to this message and leave
    the subject line intact.
    The headers of the message sent from your address are shown below:
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    Received: from us-cms.jotservers.com ([]:41848)
    by elephant.van-dns.com with esmtps (TLSv1:DHE-RSA-AES256-SHA:256)
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    for avo@pdxconnect.com; Sun, 26 Jan 2014 22:42:12 -0800
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    by us-cms.jotservers.com (8.14.4/8.14.4/Debian-2ubuntu2.1) with ESMTP id s0R6gB2C003318
    for ; Mon, 27 Jan 2014 01:42:11 -0500
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    Date: Mon, 27 Jan 2014 01:42:11 -0500
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    To: avo@pdxconnect.com
    Subject: =?UTF-8?Q?Re=3a_Paypal_button_does_not_redirect_customer_to_PayPal?=