Set up forms so I can respond in Outlook.

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    dogsneedlove2
    Asked on January 26, 2014 at 08:44 PM

    I'd like to be able to respond to the e-mailer with the e-mail provided in the form.  Instead I'm offered a noreply@jotform.com when I click the Reply button in Outlook.

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    EltonCris
    Answered on January 26, 2014 at 10:57 PM

    Hi,

    You can correct that in your form notification. On the "Reply-to" field, set it to your email field so when you hit reply to your email, user's email will be populated on the reply to email field.

    Click Setup & Embed > Email Alerts > Open Notification

    See this visual guide:

    Another alternative solution is to use Mandrill so the From Email option can be utilized.

    https://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

    Let us know if you have further questions.

    Regards!