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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When are you going to fix the Rich Text Entry Limit (Max length) problem

    Asked by Asialaw on January 27, 2014 at 05:10 AM

    When are you going to fix the Rich Text Entry Limit (Max length) problem please? It won't alter the word counter as users input their text, and gives no warning when you go over the limit.


    If you validate the field, it warns on submission, but if users follow the link to go back, it resets the field and users lose everything they had just input.


    I'm new to JotForm and overall it's a great product. But it seems like this is quite an old issue that needs addressing please.


    Thank you.

    This is a re-post of a comment on New Editor Options for Text Area Fields

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    JotForm Support

    Answered by abajan on January 27, 2014 at 06:19 AM

    We quite understand your frustration about not having this issue resolved but as stated by my colleague ashwin_d in your other thread, we will get back to you as soon as it is. The ticket has been assigned to a developer and marked as important. Please post any further queries about the problem in the first thread.