What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When forms are submitted, I am not receiving an email notification of the submission.

    Asked by chatime on January 27, 2014 at 10:19 AM

    Employee information form and recruitment form. 

    Page URL:
    http://www.chatimeuk.com/Chatime_UK_Ltd./HR.html

    email email notification and
  • Profile Image

    Answered by EliezerN on January 27, 2014 at 10:47 AM

    Hi,

    You are not getting any notification email from the Employee Information form because you have not setup any Notification yet:

    So, in order to learn how to setup a Notification you can go to this guide: Setting up email notifications

    Now, I was not able to find any "Recruitment form" in your account. So, please make sure that the email settings of your form notifications are correctly setup, to know how to correctly setup the email alerts to prevent email delivery issues kindly visit this guide: How to setup email alertst to prevent email bouncing related issues

    Inform us if you need further assistance.

    Thanks