Failed to load PDF error

  • wirongrong.chi
    Asked on July 23, 2021 at 9:30 AM

    The original pdf file template failed to load PDF.

    1627047049 60fac489b8b23 Screenshot 10

  • wirongrong.chi
    Replied on July 23, 2021 at 9:36 AM

    The file integration to google drive were also error to default not to the one I've set. It seems that now JotForm becomes unreliable and I've got serious error everyday. This kind of issue occurred once yesterday with the other form of mine, https://www.jotform.com/build/211960335463454 and I have to taken do several things before it came back. And now it happens with this form. And don't ask me to clear cache, since I did several time without success.

    1627047335 60fac5a7cefe9 Screenshot 10

  • Kiran Support Team Lead
    Replied on July 23, 2021 at 10:57 AM

    We are extremely sorry for the issue occurred again. The issue should be fixed by now and working normally. Please check again and get back to us if you see any further issue.

    Thank you