What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Creating New Form - Cannot drag form field

    Asked by ceu.csupomona on January 27, 2014 at 05:40 PM

    Hello,

    I am trying to create a new form and I was unable to do so from a blank form. I tried to drag and drop the fields over and nothing happens. But I can create a form without an issue when using a templete or cloning a working form. Is there an issue with creating a form with a blank form? I am not sure what is going on because other ways to make a form is working.

    new form form field create a form create hello
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    Answered by jedcadorna on January 27, 2014 at 05:46 PM

    Hello,

    Thank you for contacting us. Can you please check if your javascript is enabled in your browser by visiting this site http://enable-javascript.com or try disabling your browsers addons. There was a similar thread here but what the other user did was to reinstall his browser and removed addons. That fixed the problem.

    Please give it a go and let us know if you are still having issue.

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    Answered by ceu.csupomona on January 27, 2014 at 06:18 PM

    My java was already enabled. But i just tried it again and now its working. Not sure what the problem was. But thank you. I guess by looking into the settings it may have done something but it was already set to enable. Thank you again.