What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancellation of Premium Plan and JotForm Account

    Asked by jaredandxingping on January 27, 2014 at 08:24 PM

    Hi JotForm Support,

    I would like to cancel my JotForm Account and the Premium Plan.

    Account: jaredandxingping

    E-mail hello@wedrockweddings.com

    Thank you.

     

    Cheers,

    Jessica

    JotForm cancellation jotform account premium plan
  • Profile Image

    Answered by Cesar on January 27, 2014 at 08:47 PM

    Your account ( jaredandxingping ) has the current status:

    User is scheduled to downgrade.
    Date: 2014-02-12
    Reason: CANCEL

    This means the account will not automatically renew after the current paid cycle has ended. Once it has done so. The account will be automatically set to free status.

    Do let us know if you need further assistance from us. Thank you.