What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    URGENT! Forms are not sending to my email after submission...

    Asked by opportunitiesunited on January 27, 2014 at 10:04 PM

    I am about to have my website go live, and I have a problem with my forms...

    Forms are working fine.
    I am receiving funds via the paypal button.

    But I am not receiving the forms to my email address.

    I have 2 forms on my site and they are both not submiting.

    I need this sorted asap.

    Was going  to upgrade my account, but if this problem can not be fixed I will seek another provider!



    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 27, 2014 at 10:40 PM

    Hello opportunitiesunited,

    Your question is already answered by my colleague on the following thread: http://www.jotform.com/answers/324217-I-am-not-receiving-the-submissions-of-my-forms-via-email-why-is-this

    Thnak you!