What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms is not working

    Asked by Cafey on January 28, 2014 at 02:13 AM
    I'm pay for service "premium" yesterday. But is my account is still no work Please help
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    JotForm Support

    Answered by ardy0689 on January 28, 2014 at 04:30 AM


    Thank you for contacting us in this forum. Upon investigating your account, you already consumed your Premium quota of 1000 submissions this month.


    I have also calculated each of your forms and their submissions that occur this month and it way goes above 1000. You will have to wait for the next month's reset, February 1, 2014. You can still login to your account and continue your work, however, your forms are disabled at the moment until the reset. If you need further assistance, please do not hesitate to ask. Thank you