Smart PDF - texts cut off

  • Khanan
    Asked on July 25, 2021 at 3:13 AM

    Dear Jot Form,

    my website is www.gewerbe-anmeldungen.de

    After the form is submitted with 8 simple questions the text inputed in the PDF automatically is not aligned right:

    1. Date of birth is not aligned properly (circled)
    2. Email is not fully visible (circled)
    3. Date is not aligned properly (circled)
    4. The address is not the same although it has been put on automatically copy text into same fields.

    1627197047 60fd0e77af7da WhatsApp Image Screenshot 10

    I1627197150 60fd0ede2b404 WhatsApp Image Screenshot 21Here is a screenshot of the work in place in form settings, please let me know how i can reajust this to the right fit.


    Thank you


  • Ariel JotForm Support
    Replied on July 25, 2021 at 8:48 AM

    Hello,

    You would have to adjust your field mappings.

    The Smart PDF Form will try to fit the text inside your mapping, but if the space is too small (like in your email and 2nd address field), the text will be cut off.

    As for the alignment, the texts will align at the top left of the allocated space, so adjust the mapping accordingly.

    If you need further assistance, let us know.


  • Khanan
    Replied on July 27, 2021 at 9:43 AM

    Yes what about the date of birth, i fully highlight the full box and it only fills out small. can i increase the text size or better increase the fill out box and extend it beyond.


    For the address input entry it never inputs the same address into the two boxes required, but only part of it and the post code especially as you can see in the screenshot above is not visible, why is that?

  • Ariel JotForm Support
    Replied on July 27, 2021 at 11:53 AM

    Hi,

    The text has a maximum font size, around 18 pixels I believe.

    So even if you've set the field's space to occupy the whole document...

    1627400598 61002996e7a58  Screenshot 10

    the text won't.

    1627400634 610029ba78271  Screenshot 21

    Regarding the Zip Code, it's not mapped on the 2nd address of your PDF document.

    1627401144 61002bb8b4921  Screenshot 32

    Don't hesitate to reach out if you need further assistance.