I can only have one space between words, sometimes I need to leave 3-5 spaces. Help

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    campwell
    Asked on June 27, 2010 at 02:41 PM
    My Form is a dog tag form. How can I fix it where it will leave more than one space between words. example: John Doe T44- 43 A. If I can't do this I won't know the right format to make the tags. HELP!! I thought this was WYSIWYG, well I'm not getting what I'm seeing. Shows 3 spaces then sends one space. -Larry
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    aytekin
    Answered on June 28, 2010 at 07:18 AM
    Are you having this problem when filling the form or when you are creating the form? Can you post the URL of the form and describe what I should do to see the problem.
     
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    campwell
    Answered on June 28, 2010 at 10:08 AM
    http://www.jotform.com/form/1780018502 When I fill the fields in my form and put in say 5 blank spaces between words it looks like it should, but when I receive it back in an email the spaces are gone but one. Sample:123 456_____P Here I want 5 spaces between (456 and the P). If I do not put the under_sore it will come back as (123 456 P) I don't want to have to put anything in a blank space to hold it blank. I thought WYSIWYG would do that. My customers need to be able to put in spaces in their info fields so I know what and how to make their dog tags. Thanks, Larry
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    aytekin
    Answered on June 28, 2010 at 10:21 AM
    That's happening because the email is in HTML format. HTML does not show more than one space. So, what you should do is to send emails in text mode. To do that, follow these instructions:

    Open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Convert to Text Mode",
    5. Finish and save your form.

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    aytekin
    Answered on June 28, 2010 at 10:22 AM
    Sorry, I meant "Convert to Text Mode" on the step 4. Will fix the above post as well.
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    campwell
    Answered on June 28, 2010 at 11:43 AM
    That works!!! Thanks for the fast reply. Love my form and this forum, Larry