Email notification not showing all information.

  • KellyWeaver
    Asked on July 26, 2021 at 2:26 PM

    Hello,

    I just created a new form "2021 Senior Order Form" and when I filled out a test submission, I noticed that in my email the form does not scroll.

    It only shows about 25% of the form and I cannot continue to scroll down inside my email to see the entire form - like I can with all the other forms.


    Is there some setting I'm missing? I did duplicate an original form to make this so I assumed all settings would have carried over?


    Attached is a photo showing where the scroll stops and I cannot get anymore to show.

    Jotform Thread 3245106 Screenshot
  • Jed_C
    Replied on July 26, 2021 at 11:39 PM

    It looks like the email body was truncated. Please delete the old notification and create a new one to load the updated field.

    1627357004 60ff7f4c5656c The Easiest Onl Screenshot 10

    Delete the old notification and create a new one:

    1627357144 60ff7fd8c9cf5 DrawingWindow 2 Screenshot 21