Issue Downloading to PDF

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    GreenFieldMarketing
    Asked on July 27, 2021 at 04:31 AM

    Morning,


    We seem to have an issue this morning downloading forms to PDF. Hasn't been an issue previously, but now when we click choose New Document, it says "Preparing" and nothing happens. Please advise.


    Thanks,


    Martin

  • Profile Image
    Ariel_P
    Answered on July 27, 2021 at 06:13 AM

    Hello,

    Our apologies for the inconvenience.

    There was an issue that affected PDF-related features. The issue should be fixed by now. Please try downloading the PDFs again.

    Let us know if the issue persists, and we will be happy to have another look.