What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I submit form on Iphone, i receive message Form ID did not match

    Asked by uloyal on January 28, 2014 at 10:57 PM

    http://form.jotform.me/form/40173349218453

    message JotForm
  • Profile Image

    Answered by pinoytech on January 29, 2014 at 03:16 AM

    Hi,

    Sorry for the inconvenience that may have caused. Can you please try to change your form URL from http://form.jotform.me to http://www.jotform.me ?

    It would look like this now: http://www.jotform.me/form/40173349218453

    If the said issue still persist, please let us know.

  • Profile Image

    Answered by uloyal on January 29, 2014 at 03:19 AM

    i have used the forms inside the email.

    if somebody submits in gmail it works fine

    But, if mail is in iphone, on submission the error comes up.

  • Profile Image

    Answered by uloyal on January 29, 2014 at 03:21 AM

    <FORM id=40173349218453 class=jotform-form accept-charset=utf-8 method=post name=form_40173349218453 action=http://submit.jotform.me/submit/40173349218453/><INPUT type=hidden value=40173349218453 name=formID> 

    <INPUT onclick="form_40173349218453.submitForm(); return false;" id=input_2 style="FONT-SIZE: 22px; BORDER-TOP: #d24836 1px solid; HEIGHT: 50px; FONT-FAMILY: Arial; BORDER-RIGHT: #d24836 1px solid; BORDER-BOTTOM: #d24836 1px solid; COLOR: #ffffff; PADDING-BOTTOM: 0px; TEXT-ALIGN: center; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; BORDER-LEFT: #d24836 1px solid; LINE-HEIGHT: 50px; PADDING-RIGHT: 0px; WIDTH: 172px; BACKGROUND-COLOR: #f5278b; border-radius: 3px" type=submit value="I am interested..."> 
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    JotForm Support

    Answered by jonathan on January 29, 2014 at 05:20 AM

    @ uloyal

    Hi,

    Can you please clarify how you used the form inside the e-mail?

    You cannot really embed a form inside an e-mail message.. the most you can do is add the link of the direct URL of the form within the e-mail message like this

     http://www.jotform.me/form/40173349218453 

    If you can open this message in your iphone, you can test the link of the form above.

    Test submit the form within your iphone browser.

    Hope this help. Please inform us if issue persist.

    Thanks.

  • Profile Image

    Answered by uloyal on January 29, 2014 at 08:08 AM

    <FORM id=40173349218453 class=jotform-form accept-charset=utf-8 method=post name=form_40173349218453 action=http://submit.jotform.me/submit/40173349218453/><INPUT type=hidden value=40173349218453 name=formID> 

     

    Here is the problem,

     

    You need to correct the source code.. name=formID> Please replace the formID with the actual formID while generating source code.

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    JotForm Support

    Answered by TitusN on January 29, 2014 at 09:23 AM

    Hello,

    Thank you for your response.

    The source code works as it is expected, please see a demo here

    Please note that most email cliets will not allow any scripts to run in an email message, which is why why the source code will work on a plain HTML file but not on the email body.

    The best way is to share the link to the form, rather than the form itself.

    Chances are, even the emails you send out with the embedded form will be marked as spam, and you could be blacklisted by some services.

    This method is perfect for same-domain email's who expect that kind of content in their emails.

    Does this help? Please let us know.