I'm creating an autoresponder and the image isn't loading

  • Profile Image
    Asked on July 02, 2011 at 03:13 AM

    I've triple-checked the url and it is correct:


    Above is the file I have linked in the autoresponder message. It never loads, just shows the missing link icon. (See screenshot)


    The image doesn't load in editor or the actual the autoresponder email in my inbox.


    Hopefully I'm just doing something wrong that is very basic but I have no idea what.



  • Profile Image
    Answered on July 02, 2011 at 05:09 AM

    Hi FreedomWealthGroup,

    I have tried to insert the image and sent test emails and I was able to receive the test with the image embedded in the message body.


    I also sent a test message to your mac.com email address, kindly check if you were able to receive it with the image included.

    Thank you for using JotForm!


  • Profile Image
    Answered on July 02, 2011 at 06:10 AM
    Thanks. You rock.


    ~ Andrew

  • Profile Image
    Answered on July 02, 2011 at 06:10 AM


    As a reminder, please write down the complete url including the http:// for your image when inserting them in email alerts or even inside the form.

    The html tag img requires you to include http or https in the image's url. Using the url www.DayTradeIndicators.com/7_Devastating_Mistakes_Book_Cover.jpg will not make it appear.

    Feel free to contact us again if you have other queries or concerns. Thanks!