What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi what does it mean to make a form Secure? Once I meet my limit for secure form submissions does that mean my form is no longer active?

    Asked by MCAcares on January 29, 2014 at 10:47 AM

    I recently set up a resume form submission through Dropbox and Jotform. I made the from secure, however I recently got a notice that I have reached my limit for secure form submission. What does this mean for my form, it is no longer active or just no longer secure?


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    JotForm Support

    Answered by ardy0689 on January 29, 2014 at 11:21 AM

    Hello. Thank you for contacting us in this forum.

    We offer our users to use a Secured and non-secured links. When using the Secured version of the form you are literally accessing the form using HTTPS://secure as a prefix domain. This consumes your SSL submission quota. However, if you distribute or fill up a form under HTTP:// this only consumes or counted against your quota as a normal or unsecured submission.

    You can embed or distribute your form via "Setup & Embed" > "Embed Form"


    Please be advised, that Free accounts have a monthly limit of 100 Normal submissions and 10 SSL(HTTPS) submission and 10 Payment submissions. Please see our Pricing Page for more info about limitations on your Free account.

    You currently overlimit your account as you already consumed 61 SSL this month which goes beyond your current 10 SSL Submission Quota per month


    What happens when you go past the quota?. Your forms will be temporarily disabled until the next month's reset usually at the first day of each month.

    Please embed your form to your website using the non-secured version or distribute the form links using the HTTP version as shown on the illustration above to prevent consuming your 10 SSL submission quota. I have reset your SSL counter. We can only do this once per user as this is a human error. If you require further assistance, please do not hesitate to ask. Thank you

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    Answered by MCAcares on January 29, 2014 at 03:12 PM

    Thank you! You were very helpful!