What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If My subscription runs out- will the forms I made still function?

    Asked by MONSTERMILITIA on January 29, 2014 at 11:06 AM

    Making forms for lots of clients, I'd hat eto know i'm locked in for years to come if the forms I make disconnect when i do not renew ( I have all intensions of staying with jotform)

    JotForm disconnect all
  • Profile Image

    Answered by EliezerN on January 29, 2014 at 11:48 AM

    Hi,

    If your subscription is cancelled at some point, your forms will not be affected at all, they will remain intact. Now, please keep in mind that if your subscription is cancelled for any reason, your submissionlimits will change according to the free plan at the time your account is downgraded to the free plan. So, your form will keep intact, but if you reach the limits as free user, then your forms will be temporary disabled until the first day of the next month when the submissions counter gets reset to zero.

    However, since our subscriptions are recurring subscriptions there is no way your subscription is stopped unless you ask for the cancelation.

    I hope this helps you. Please inform us if you need further assistance with this inquiry.

    Thanks

  • Profile Image

    Answered by MONSTERMILITIA on January 29, 2014 at 11:50 AM

    Thanks! - BTW I just renewed for 2 more years! You guys Rock!