"server IP address could not be found" on widgets

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    EricMac
    Asked on July 29, 2021 at 10:29 AM

    This morning suddenly the widgets on my form are not showing up. It shows a gray box and an error. I've tried clearing cookies, loading on ingognito, whitelisting jotform, and cloning the form (suggestions I read after searching for solutions to this problem).

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    Kiran
    Answered on July 29, 2021 at 11:43 AM

    The issue with the widgets should be fixed now and working normally. Please check and let us know if you notice any further issue. We will be happy to take a look again.

    Sorry for the trouble caused.

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    EricMac
    Answered on July 29, 2021 at 12:51 PM

    Thank you, yes it seems to be working now.