Form will not convert to a PDF

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    mhansen2013
    Asked on January 30, 2014 at 11:41 AM
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    layala06
    Answered on February 06, 2014 at 09:30 AM
    Hi
    Well, I tried doing this, but still having trouble opening the doc, it does not let me do it as a PDF doc. After I open the submission it gives the option on the left to get a PDF document, I choose that and then there is a file conversion window and says : Select the encoding to make the document readable.
    ...
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    TitusN
    Answered on February 06, 2014 at 10:09 AM

    Hello,

    Thank you for contacting us. 

    We would like to understand what could be causing this

    Please take a screenshot of what you see that prevens you from creating the PDF.  

    Use this guide to share the screenshot with us. 

    Thank you for your patience.