What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the correct jotform domain link to my forms

    Asked by FHHForms on January 30, 2014 at 01:19 PM

    When I click on embed to get the link address for my forms I get varied results. Sometimes it is:

    jotform.com

    jotform.us

    jotformpro.com

    Please advise me on the proper domain for my forms. I plan on using the pop-up method for my forms. I am using this method because my website does not provide me with https pages, so when I try embedding the form on my site the secure form graphic doesn't render.

    So my question is what will be the proper domain link for my forms in https

     

    Thanx,

     

    Joe

    My Forms JotForm domain site
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    JotForm Support

    Answered by Mike_T on January 30, 2014 at 02:34 PM

    Thank you for contacting us.

    This is correct, forms can have different domains based on account location and status (Free/Paid). However, there is no difference between domains and form functions.

    We use the following format for SSL forms:

    https://secure.jotform.com/form/...

    https://secure.jotform.us/form/...

    https://secure.jotformpro.com/form/...

    etc.

    To get your form SSL URL/Embed code, you will need to select a 'Secure form' option. Then, the URL/Embed code will be switched to the SSL version.

    Please feel free to contact us if you need any further assistance on this. We will be happy to help.

  • Profile Image

    Answered by FHHForms on January 31, 2014 at 11:40 AM
    Thanx for your response.
    Seeing as how I am on a paid account it seems like my forms should be
    hosted accordingly. It would be convenient for me to have all of our forms
    served from the same domain.
    Thanx,
    Joe
    ...
  • Profile Image

    Answered by EliezerN on January 31, 2014 at 01:29 PM

    Hello Joe,

    As my colleague has stated there is a variety of domains your forms might come in, this is to facilitate the use of them and make their availability more efficient. However, if you would like to get your forms URL in an specific domain you can easily change it: 

    For example, you may get the next domain at the time of getting the form URL:

    https://secure.jotform.com/form/...

    But you can change it to this one if you wish:

    https://secure.jotformpro.com/form/...

    Just by adding pro after jotform.

    Please inform us if you need further assistance with this inquiry.

    Thanks