My template keeps disappearing

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    Asked on January 30, 2014 at 03:56 PM

    I have created a template twice now (Talking Tots Registration Form), however it keeps disappearing from the Templates list (i've created a separate log on and checked that's it's available, then 3 days later it's gone).


    Why would this be?  i'm trying to share the template with other colleagues and each time they can't find it. 


    Please advise.





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    Answered on January 30, 2014 at 05:20 PM

    Kindly create the template again and provide as much detailed information once you publish it. Do let us know the name of the template so we can look monitor it's behavior. Thank you.

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    Answered on January 30, 2014 at 05:28 PM

    Many thanks.  I have now created the template and it's called 'Talking Tots Registration Form'.

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    Answered on January 30, 2014 at 07:05 PM

    Hi Claire,

    I could see the form in the JotForm Template gallery. This one

    Inform us if there is more we can help you with.