I can't get access to my form data

  • Profile Image
    WildThayne
    Asked on January 30, 2014 at 05:44 PM

    I just was hoping to see if this is a known issue.


    I can't get to my forms.  And when I try to get to my forms I get the site all messed up

    Please see this:

     

    http://screencast.com/t/Wes3eipa

     

    http://screencast.com/t/SWJshsVWZ3r

     

    http://screencast.com/t/0JyiouoP1bE

     

    I can't access my form data at all.  I really need help.  BTW, it was working just perfectly on the same browsers and same computer earlier today.

     

    I just need to know that this is an issue that is being addressed.  Thanks

  • Profile Image
    jonathan
    Answered on January 30, 2014 at 08:07 PM

    Hi,

    I just checked your account and found no issue on it. However, what you encountered might be connection related issue. 

    Can you please try clearing your browser's cache first, close the browser, open again.

    Then retry login back to JotForm using this link

    https://www.jotform.com/login  or http://www.jotform.com/login

     

    Please inform us if issue persist.

    Thanks!