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  • Profile Image

    Setting up error page

    Asked by relauncher on January 31, 2014 at 03:14 AM

    i embedded form on my website. When I submit it with few blank fields that are required, it takes me to another page displaying error messages that these fields are required. When i say back on this page it takes me to home page.

    I would rather prefer to either disable the submit button till the time all fields are complete or shoe the error on the same page. How can I do this?

  • Profile Image
    JotForm Support

    Answered by jonathan on January 31, 2014 at 05:56 AM

    Hi,

    Can  you please share to us the URL of your website where we can test the embedded form?

    Actually, if there are unanswered required fields on the submitted form, the required warning text of the fields will be highlighted only -- it should not open or redirect to another page.

    So, I am not sure yet how that happens on your end.

    I test your form http://www.jotform.me/form/40300449078450  as you can see, I tried submitting it, so the highlights required fields were triggered.

     

     

    For intial troubleshooting, I suggest you try also re-embedding first the form on your website and test again. Check if the same phenomena will happen as you had reported.

    Inform us if issue persist.

    Thanks.

  • Profile Image

    Answered by relauncher on February 01, 2014 at 06:09 AM

    Thanks Jonathan,

    You can test the form here on my website : http://www.relauncher.in/women-professionals/submit-your-profile-relauncher

    I tried embedding it again but the problem still persists. I will prefer my form to not submit if any of the required fields is not filled and just highlight fields rather than going to an error page.

  • Profile Image

    Answered by relauncher on February 01, 2014 at 07:54 AM

    There is 1 more problem I'm facing with calender(date picker) tool. After clicking on the tool and selecting date, calender is not closing. I tested it on chrome and firefox- same on both.

  • Profile Image
    JotForm Support

    Answered by Welvin on February 01, 2014 at 09:56 AM

    Hi,

    You are now using the iFrame Method so I guess the issue is resolved. Can you please confirm? I have no problem with the embedded form as well as the calendar popup. If the current iFrame doesn't fix the issue, remove the script tags, use this codes:

    <iframe id="JotFormIFrame" allowtransparency="true" src="//form.jotform.me/form/40300449078450" frameborder="0" style="width:100%; height:934px; border:none;" scrolling="no"></iframe>

    Thanks