- jkbaarAsked on January 31, 2014 at 09:58 AM
The test e-mail comes through, but the students filled out forms are not??? Help please!
- JotForm SupportBDAVIDAnswered on January 31, 2014 at 11:53 AM
I see that your email notifications needs to be set properly:
1) Once on the edit mode of your form, go to Setup & Embed
2) Click on Email Alerts, then on Reply-To and Recipient Settings
3) Change the Sender Emial to firstname.lastname@example.org, Sender Name to Joform, and Reply to Email to E-mail
If the issue persist, please take a look at this guide to prevent bouncing email related issues.