Test came through, filled out forms are not?

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    Asked on January 31, 2014 at 09:58 AM


     The test e-mail comes through, but the students filled out forms are not??? Help please!



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    Answered on January 31, 2014 at 11:53 AM

    I see that your email notifications needs to be set properly:

    1) Once on the edit mode of your form, go to Setup & Embed

    2) Click on Email Alerts, then on Reply-To and Recipient Settings

    3) Change the Sender Emial to noreply@jotform.com, Sender Name to Joform, and Reply to Email to E-mail


    If the issue persist, please take a look at this guide to prevent bouncing email related issues.