I'm getting an error on my form.

  • adrianahood
    Asked on August 3, 2021 at 8:19 PM

    I have an error when it went live and I tested it. I was logged into Pay Pal. Please help.

    1628036257 6109dca116713 Screenshot 2021 Screenshot 101628036256 6109dca0d6f9f Screenshot 2021 Screenshot 21

    Jotform Thread 3264776 Screenshot
    Page URL: https://form.jotform.com/212135281333142
  • Vanessa_T
    Replied on August 4, 2021 at 2:44 AM

    As per checking, you have not completely integrated your PayPal account within your form.

    1628059435 610a372b97e82 b Screenshot 10

    Please see the guide below to integrate PayPal Business:

    https://www.jotform.com/help/737-how-to-integrate-paypal-business-with-jotform

  • adrianahood
    Replied on August 4, 2021 at 6:33 AM
    It looks like I did everything correctly.
    What did you find to suggest that I did not complete the process?
    Please help.
    Thank you.
    ...
  • Jovanne JotForm Support
    Replied on August 4, 2021 at 9:24 AM

    Hi,

    You can check on the Integration setting if the integration is successful or not. It will show a connected button once the integration is completed.

    1628083407 610a94cfbd23f Screenshot 10

    I've checked your form, and it appears to be currently connected with PayPal.

    Let us know if you have further questions.

  • adrianahood
    Replied on August 4, 2021 at 9:44 AM
    Thanks. I got it to work.
    ...